spaceshipit: (Default)
The Mod Journal ([personal profile] spaceshipit) wrote in [community profile] driftfleet_ooc2017-05-13 01:27 pm
Entry tags:

Contact Page Update

Hey guys, mod team here with a quick message.

There's been some concerns raised surrounding communications with the mods, specifically regarding issues with other players. We looked it into and agreed there could be more room for clarity, so we updated the Player & Mod Contact Page with more information regarding how to contact us with problems regarding other players.

The additions are as followed:

If you have concerns or issues regarding another player, we may ask for different things depending on the severity of the issue.

  • If it's a player that you just wish to avoid and rather not be put on the same ship, just let us know before the next shuffle. We do not need a reason for why that is, as we feel that's your own business (everyone has someone they don't get along with), though we may ask if you think there's going to be a problem.

  • If it's a more serious transgression such as OOC harassment or godmodding that would require stricter actions, please contact us with as much information and evidence (screencaps, chat logs, etc) as possible, as well as your preferred resolution to this problem. We may choose a different alternative than your suggested resolutions, but we always aim to find the best resolution we can. However, this can only be done if we know as much information as possible.

  • (These are again being reworked, as per player feedback.)

    We hope this helps makes things clearer if you should ever need to contact the mods, as well as help the mod team better discern the best course of action in the future.

    Thank you!
    expellerhead: (10)

    [personal profile] expellerhead 2017-05-13 10:21 pm (UTC)(link)
    i wasn't going to get involved since this whole thing is none of my business but this here seems petty

    the tone of this reads like "buck up or shut up" to me, that second bullet point especially. even if i didn't know what was going on, reading this wouldn't instill any confidence in me in the mod team's ability to mediate sensitive issues between myself and another player
    expellerhead: (3)

    [personal profile] expellerhead 2017-05-14 12:55 am (UTC)(link)
    saying you do NOT need a reason and it's the player's own business is kind of like, what the heck. if a player's approaching you guys over harassment they're probably totally down with explaining the issue. i'm not sure why you guys are making it sound so shady unless you already assume your players are going to abuse the system.

    same issue with the second bullet point. there's no need to automatically assume we're withholding information, because that makes it sound like you think we're either untrustworthy or incompetent by default. if you feel like info is lacking? ask for more. you don't need to threaten us with an unsatisfactory solution to force our hands or anything, unless -again- you were already assuming we'd be deliberately difficult.

    this directly on the heels of the situation makes it seem like the mod team is scrambling to save face and shift blame onto the other party more than showing their concern for the playerbase. if you guys were really concerned about what the playerbase thought of communication issues, you could've opened a dialogue with us right here. instead, this feels more like you're telling us to make sure we fill out our forms properly and in triplicate if we want our complaints to be heard.

    and this is what i mean when i say petty:

    We made what we felt was best decision we had with the information we were given, which we only found out after the fact that it wasn't all of it (and we still haven't received anything- just mentions of more existing).

    i didn't need to know that and that's a very clear dig at the other party. you shouldn't do that
    sylphid: <user name=sylphid> (action pose)

    [personal profile] sylphid 2017-05-14 01:18 am (UTC)(link)
    I won't jump into other issues, but there might be a misunderstanding on the first bullet point? The way I read it is that if someone simply wants to avoid another player, they can just tell the mods without concrete reasoning. The not needing information was only applied to that level of things.

    Harassment was stated in the second where they would like information. I took it as just different levels of issues with someone.
    Edited (woops words) 2017-05-14 01:18 (UTC)
    expellerhead: (10)

    [personal profile] expellerhead 2017-05-14 01:20 am (UTC)(link)
    yeah i see your point on that one; i concede there, i could be interpreting it differently from how it was intended
    sylphid: <user name=sylphid> (action pose)

    [personal profile] sylphid 2017-05-14 01:21 am (UTC)(link)
    S'all good.
    monolike: (Default)

    [personal profile] monolike 2017-05-14 06:30 am (UTC)(link)
    thanks for your attention to this and explaining your stances, i really appreciate it. and don't worry about it; as you can see, i'm more than willing to throw down my opinion when it's not asked for

    i hope the discussions go well